1. Reboot your Nest thermostat: To ensure that your Nest has the latest version of its firmware, you'll need to reboot. Hold down the Nest Thermostat ring for 10 seconds, or until the screen turns off. The thermostat is now shut down. Press and release the ring to turn it back on and complete the restart process, You'll see a blinking green light underneath the Nest logo as it boots up.
2. Change Home/Away Assist settings: Once your Nest has finished rebooting, open up the Nest Home app on your iOS device, select your home location and bring up the Home/Away Assist settings.
Toggle to the Away view, and switch your Nest thermostat to "Eco" when you're out:
3. Deactivate device location awareness: Click on "What decides if you're home", and switch "Use mobile phone location" to No. Then find your thermostat in the list of products and also toggle it to "No". Since Skylark takes care of telling your thermostat whether or not you're home, these device options should be deactivated, so they don't interfere with commands from Skylark.
4. Clear out your Manual Schedules: Since Nest's November 2016 update, Manual Schedules are frequently overriding whatever status your Nest is put into via Skylark. In cases like this, we recommend you clear all manual schedules off your Nest, since Skylark can now control this based on whether or not you're home. Here's a link from Nest's support forum on how to clear a Manual Schedule.
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